Please read and understand our course cancellation and refund policy before any purchase. We strictly do not accept change-of-mind cancel or refund - there are no exceptions to this.

 

PAYMENT OF FEES

1. Once enrolled on the course, the customer is strictly bound to pay the full fees.

2. Instalments are allowed merely to facilitate payment of fees and in the event of a withdrawal, do not amount to an automatic entitlement for refund / non-continuation / cancellation of payment.

 

 

Exchange Policy

For exchanges to other courses of lower value, no refund will be given for the difference in amount. For exchanges to other courses of higher value, you will be required to pay for the difference in value.

The exchange policy is only effective when the agreement is accepted by financial department.

 

Refund Policy

STRICTLY NOT provide a refund on deposit and all payment paid.

 

 

Cancellation Fees:

If cancellation occurs within 24 hours after payment is made, a cancellation fee of 30% of the total service cost will be charged and the balance amount will be processed within 45 business days.

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Termination Fees:

If a customer requests to terminate the services before the full course fees are paid, the customer shall remain fully liable to complete all outstanding payments as originally agreed.

All instalments are considered part of the total course commitment and do not constitute a right to discontinue payment upon termination.

Upon confirmation of termination, all services, access to materials, and mentorship will be immediately and permanently discontinued, regardless of any remaining instalments.

Failure to complete the payment obligations may result in the customer’s details being reported to CTOS or other relevant credit reporting agencies.

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CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at legnahq@gmail.com.